Platform Rules
Community guidelines and acceptable use policies
Last updated: December 21, 2024
Introduction
Our Platform Rules are designed to ensure a safe, fair, and trustworthy environment for all X-Shop merchants and their customers.
Community Standards
We expect all users to transmit content and interact with others in a professional and respectful manner:
- Be respectful to other merchants and support staff.
- Represent your products and services accurately.
- Maintain the security of your account and store.
- Comply with all applicable laws and regulations.
- Do not engage in harassment or hate speech.
Prohibited Content
The following types of content are strictly prohibited on X-Shop:
Illegal Goods & Services
- Drugs and controlled substances.
- Weapons and explosives.
- Stolen goods or counterfeit items.
- Human trafficking or exploitation.
Harmful Content
- Content promoting violence or self-harm.
- Hate speech or discrimination.
- Sexually explicit content without age verification.
- Misinformation or deceptive content.
Spam & Manipulation
- Keyword stuffing or deceptive SEO practices.
- Fake reviews or feedback manipulation.
- Unsolicited marketing communications.
Store Guidelines
Content Quality
Store content must be high-quality, clear, and professional. Placeholder text and broken images should be removed before publishing.
Product Listings
Products must have clear descriptions, accurate pricing, and truthful imagery.
Branding
You may not use X-Shop's branding or imply endorsement by X-Shop without permission.
Legal Compliance
You are responsible for ensuring your store complies with consumer protection laws, tax regulations, and data privacy laws.
AI Usage Guidelines
When using X-Shop's AI features:
- Do not use AI to generate misleading or fraudulent content.
- Review all AI-generated content for accuracy before publishing.
- Do not attempt to bypass AI safety filters.
- Use AI generation responsibly and ethically.
- You seek full responsibility for content generated by AI for your store.
Enforcement
Violations of these rules may result in:
Warnings
We may issue a formal warning for minor violations.
Suspension
Your account may be temporarily suspended pending investigation.
Termination
Severe or repeated violations will result in permanent account termination.
Reporting Violations
If you see a store or content that violates these rules, please report it to us.
How to report:
[email protected]Appeals
If you believe your account was restricted in error, you may submit an appeal through our support center.
Updates to Rules
We may update these rules as new risks or regulations emerge. Continued use of the platform constitutes acceptance of updated rules.
Contact
For questions about these rules or to report a violation, contact [email protected].